For Call Centers

Handle 1,000 leads a day — without adding a single agent

AI handles WhatsApp volume. SLA is automated. Your agents focus on high-value leads.

<30s

AI first response

5 min

Human SLA guarantee

Concurrent conversations

24/7

Always-on AI coverage

AI Handles the Volume

Gemini responds to every inbound WhatsApp message instantly — qualifying, answering FAQs, and booking viewings without agent involvement. Agents step in only for complex or VIP leads.

Smart Agent Routing

Route conversations by language (Arabic vs. English), project expertise, and real-time agent availability. No conversation sits in a queue unassigned.

SLA Enforcement with Escalation

If an agent doesn't respond within 5 minutes, the conversation is automatically escalated to a supervisor with a push notification. Full SLA breach log for QA.

Agent Performance Dashboard

Real-time metrics per agent: response time, conversations handled, qualification rate, and conversion to viewing. Daily performance reports emailed to supervisors.

Broadcast Campaigns

Send AI-personalized WhatsApp messages to filtered lead segments. Announce new projects or price changes to thousands of qualified leads at once — with manager approval gate.

Full Conversation History

Every conversation — AI and human — is logged with timestamps and agent IDs. Supervisors can review any conversation for QA or compliance purposes.

Scale your capacity without scaling your team

Talk to our team about high-volume requirements.

Book a custom demo