All customer stories

Gulf Properties Group

Dubai, UAE · Real Estate Developer · 120 agents, 4 projects

Customer since 2026

5,000+

Units managed

94%

Reservation accuracy

0

Expired holds

48h

Auto reservation hold

The challenge

Gulf Properties Group manages four off-plan projects with over 5,000 units across Dubai. Before Zold, inventory tracking was done in Excel — unit status was updated manually, reservations expired without anyone noticing, and the sales team had no visibility into which units were available in real time.

The solution

Zold replaced all Excel inventory tracking with a real-time unit status system. Every reservation triggers an automatic 48-hour countdown with manager approval gates. Units that aren't confirmed automatically release and return to available status. The AI property matching engine now matches inbound leads to available units in milliseconds.

The results

  • Zero expired reservations since deployment — down from 12-15 per month
  • 5,000+ units tracked with real-time status across all 4 projects
  • Sales team response time to inventory queries dropped from hours to seconds
  • Commission calculation fully automated — no more end-of-month reconciliation
  • AI matches leads to units with 91% acceptance rate from agents

Managing inventory across 12 projects used to require 3 spreadsheets and daily reconciliation. Zold eliminated all of that. Now I can see exactly how many units are available, reserved, or sold in real time — from my phone.

Fatima Al-Rashid

COO, Gulf Properties Group

Ready to achieve similar results?

14-day free trial. No credit card required.